We invite you to share in our success, letting our performance-not empty words-fulfill our promise to you.
Our sustainable Green Promise guarantees a healthier and cleaner working environment for you, your tenants, leasing prospects, and guests.
Promise prioritizes your health by cultivating safe indoor environments and takes initiative in reducing the use and exposure of potentially hazardous contaminants. We use cleaning products and methods that are non-toxic, eco-friendly, and energy efficient. All of which simultaneously yield long-term value and profit.
We are committed to ensuring a healthy and clean environment for you, your clients, leasing prospects, guests, and the generations to come.
Green Promise Products
Green Promise Methods
Green Promise Benefits
We understand that time and accuracy are often lost in the process of switching janitorial services. When Promise is awarded a new contract, we create a custom transition plan tailored to each client’s special requirements to ensure a seamless experience.
Our clients have described this transitional period as one of relief and ease, inspiring the title: The Promise “WOW” Effect. During the first 3 weeks, we provide additional services outside of the standard scope of work and additional staffing as needed, free of charge. We go above and beyond to guarantee a WOW-worthy noticeable difference
in cleanliness, reliable communication, and fool-proof quality assurance.
Seamless Transition Process
Preparation and Coordination
Employee Screening, Hiring, and Training
Cleaning Team Orientation
Job Start-Up Assignments
15-Steps of Seamless Process
The Promise “WOW” Effect
Adding Value System
Management System
For more information about our Seamless Transition Process, please contact us at [email protected]!
Our Quality Assurance is designed to focus on our clients, measure performance, motivate employees, and make continuous improvements.
Since every customer has different needs, we dispatch a Promise TSI professional to determine the right services for each client. During this consultation, they devise a customized plan that states which services would be best and how often they need them. Whether it's a small problem at 3 PM or a large problem at 3 AM, our team is ready to swiftly and efficiently take care of your needs.
We are in constant communication with not only our clients but our own team as well. We closely monitor the quality of our work and our progress from beginning to end. By adhering to our Quality Assurance Process in our communication, work orders, and inspection systems, we confidently guarantee that we will meet your demands and enhance your property value.
Our Quality Assurance Process includes:
Inspection System
Work Order Closing System
Communication System
For more information about our Quality Assurance Process, please contact us at [email protected]!
Our sustainable Green Promise guarantees a healthier and cleaner working environment for you, your tenants, leasing prospects, and guests.
Promise prioritizes your health by cultivating safe indoor environments and takes initiative in reducing the use and exposure of potentially hazardous contaminants. We use cleaning products and methods that are non-toxic, eco-friendly, and energy efficient. All of which simultaneously yield long-term value and profit.
We are committed to ensuring a healthy and clean environment for you, your clients, leasing prospects, guests, and the generations to come.
Green Promise Products
Green Promise Methods
Green Promise Benefits
We understand that time and accuracy are often lost in the process of switching janitorial services. When Promise is awarded a new contract, we create a custom transition plan tailored to each client’s special requirements to ensure a seamless experience.
Our clients have described this transitional period as one of relief and ease, inspiring the title: The Promise “WOW” Effect. During the first 3 weeks, we provide additional services outside of the standard scope of work and additional staffing as needed, free of charge. We go above and beyond to guarantee a WOW-worthy noticeable difference
in cleanliness, reliable communication, and fool-proof quality assurance.
Seamless Transition Process
Preparation and Coordination
Employee Screening, Hiring, and Training
Cleaning Team Orientation
Job Start-Up Assignments
15-Steps of Seamless Process
The Promise “WOW” Effect
Adding Value System
Management System
For more information about our Seamless Transition Process, please contact us at [email protected]!
Our Quality Assurance is designed to focus on our clients, measure performance, motivate employees, and make continuous improvements.
Since every customer has different needs, we dispatch a Promise TSI professional to determine the right services for each client. During this consultation, they devise a customized plan that states which services would be best and how often they need them. Whether it's a small problem at 3 PM or a large problem at 3 AM, our team is ready to swiftly and efficiently take care of your needs.
We are in constant communication with not only our clients but our own team as well. We closely monitor the quality of our work and our progress from beginning to end. By adhering to our Quality Assurance Process in our communication, work orders, and inspection systems, we confidently guarantee that we will meet your demands and enhance your property value.
Our Quality Assurance Process includes:
Inspection System
Work Order Closing System
Communication System
For more information about our Quality Assurance Process, please contact us at [email protected]!
Full Commercial Janitorial Cleaning
Promise TSI is a full-service building maintenance provider offering an array of janitorial services.
Tenant Improvement
With our sister company U Construction, we can assist you in aesthetically transforming your space.
Day Porter Service
Promise TSI will ensure that your building is maintained and well-presented throughout the day.
Hard Floor Maintenance
Promise TSI provides hard floor care maintenance through our expert buffing, scrubbing, stripping, and applying finishes.
Marble Floor Care
Promise will ensure that your marble floors are properly cleaned and maintained to make it look like new.
Carpet Cleaning
Promise TSI crews are trained to remove stains, dirt, and allergens from carpets using high quality chemical and equipment.
Vacancy Cleanup/Maintenance
Promise TSI will clean and maintain your vacancies to give great first impression to your prospective tenant on your next walkthrough.
Post Construction Clean-Up
Promise TSI will ensure the final phase of your project is smooth and efficient. We provide detailed cleaning for projects of any size.
Make Ready Cleaning
Promise TSI provides professional commercial make ready cleaning to clean and prepare the space as pristine and aesthetically pleasing as possible.
Outside Porter Service
Promise TSI will clean and maintain your property's peripherals just as good as the inside.
Window Cleaning
Promise TSI will ensure that your windows are spot and streak free to give your clients and customers an outstanding first impression of your building.
Pressure Washing
Promise TSI use high-pressure water spray to remove loose paint, mold, grime, dust, mud, chewing gum and dirt from surfaces.
Parking Lot Striping
Promise TSI provides professional parking lot striping using precise tools.
Emergency Cleanup
Promise TSI Professional team is always ready to respond to your sudden emergency requests.
Electrostatic Disinfecting
Promise TSI Professional decontamination team performs disinfecting and/or decontamination to protect you from various pathogens.
Commercial Office Buildings
Industrial Buildings
Shopping Malls + Retail Facilities
Hospital + Medical Facilities
Government Facilities
Airports + Airline Facilities
Educational Facilities
Bank + Financial Institutions
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Kevin was named Promise’s Most Valuable Player of 2024, a recognition of his exceptional leadership and impact on the Dallas office team culture. As the leader of the Account Management team, Kevin plays a vital role in mentoring and guiding each team member to achieve excellence across their accounts. He is known for his hands-on approach to training and onboarding, instilling a sense of pride and a commitment to perfection in the team’s daily work.
With a background in marketing, sales, and logistics, Kevin brings a well-rounded perspective to his role. He is deeply passionate about building lasting relationships with clients and colleagues alike.
Outside of work, Kevin is an automotive enthusiast and enjoys spending his free time driving at local tracks.
Bachelor’s Degree in Business Marketing, Sam Houston State University
Cell: 682-300-1767
[email protected]
Lead Account Manager
Gip’s extensive background encompasses decades of high-level experience in commercial real estate and property management, coupled with a profound dedication to business coaching, training, and mentoring.
He brings with him a foundational philosophy that emphasizes values-driven leadership, which aligns seamlessly with Promise Total Services’ core values of being Proactive, Responsive, Observant, Meticulous, Innovative, Sensible, and Ethical.
Gip has held significant roles such as Chief Property Management Officer at Thirty-Four Commercial, managing a substantial portfolio of office, retail, and industrial properties.
Prior to that, he served as Vice President of Asset Services at Transwestern, where he oversaw a portfolio of both urban and suburban office buildings and helped the rollout of exemplary customer service training: The Transwestern Experience.
His experience also includes a tenure as Vice President & Senior General Manager at JLL where he implemented dynamic team models and created visions aligning client objectives with team initiatives.
His expertise in areas such as global account management, business development, team alignment, strategic thinking, problem resolution, and coaching makes him an invaluable asset in driving Promise Total Services’ strategic initiatives and growth.
Gip’s commitment to professional development is evident through his industry certifications, including CPM® (Certified Property Manager) and CCIM® (Certified Commercial Investment Member). He is also a certified instructor for both the Building Owners and Managers Association (BOMA) and the Texas Real Estate Commission (TREC) and a lifetime member of the Texas Real Estate Teachers Association (TRETA).
Cell: 214-300-9715
[email protected]
Chief Strategy Officer