Our Commitment

We invite you to share in our success, letting our performance-not empty words-fulfill our promise to you.

Our sustainable Green Promise guarantees a healthier and cleaner working environment for you, your tenants, leasing prospects, and guests. Promise prioritizes your health by cultivating safe indoor environments and takes initiative in reducing the use and exposure of potentially hazardous contaminants. We use cleaning products and methods that are non-toxic, eco-friendly, and energy efficient. All of which simultaneously yield long-term value and profit.

We are committed to ensuring a healthy and clean environment for you, your clients, leasing prospects, guests, and the generations to come.

Green Promise Products

Green Promise Methods

Establish Standard Operating Procedures (SOP) to maintain consistent and effective cleaning and maintenance systems
Enforce guidelines that address how to safely handle and store cleaning chemicals
Enforce plans for properly managing potential incidents involving chemicals
Train Promise employees to be experts in handling, disposing, and recycling all chemicals and supplies to minimize both waste and pollution
Listen to and learn from client feedback while striving for constant improvement
Seek new and refined technologies, procedures, and processes

Green Promise Benefits

Facilities healthier indoor environments
Increases worker productivity
Reduces sick days
Reduces associated health care costs
Reduces maintenance costs
Reduces tenant complaints
Increases building value
Attracts and retains building occupants
Increases building occupancy

We understand that time and accuracy are often lost in the process of switching janitorial services. When Promise is awarded a new contract, we create a custom transition plan tailored to each client’s special requirements to ensure a seamless experience.

Our clients have described this transitional period as one of relief and ease, inspiring the title: The Promise “WOW” Effect. During the first 3 weeks, we provide additional services outside of the standard scope of work and additional staffing as needed, free of charge. We go above and beyond to guarantee a WOW-worthy noticeable difference in cleanliness, reliable communication, and fool-proof quality assurance.

Seamless Transition Process

Preparation and Coordination

Employee Screening, Hiring, and Training

Cleaning Team Orientation

Job Start-Up Assignments

15-Steps of Seamless Process

The Promise “WOW” Effect

Adding Value System

Management System

For more information about our Seamless Transition Process, please contact us at [email protected]!

Our Quality Assurance is designed to focus on our clients, measure performance, motivate employees, and make continuous improvements.

Since every customer has different needs, we dispatch a Promise TSI professional to determine the right services for each client. During this consultation, they devise a customized plan that states which services would be best and how often they need them. Whether it's a small problem at 3 PM or a large problem at 3 AM, our team is ready to swiftly and efficiently take care of your needs.

We are in constant communication with not only our clients but our own team as well. We closely monitor the quality of our work and our progress from beginning to end. By adhering to our Quality Assurance Process in our communication, work orders, and inspection systems, we confidently guarantee that we will meet your demands and enhance your property value.

Our Quality Assurance Process includes:

Inspection System

Work Order Closing System

Communication System

For more information about our Quality Assurance Process, please contact us at [email protected]!

Green Promise Products

Green Promise Methods

Establish Standard Operating Procedures (SOP) to maintain consistent and effective cleaning and maintenance systems
Enforce guidelines that address how to safely handle and store cleaning chemicals
Enforce plans for properly managing potential incidents involving chemicals
Train Promise employees to be experts in handling, disposing, and recycling all chemicals and supplies to minimize both waste and pollution
Listen to and learn from client feedback while striving for constant improvement
Seek new and refined technologies, procedures, and processes

Green Promise Benefits

Facilities healthier indoor environments
Increases worker productivity
Reduces sick days
Reduces associated health care costs
Reduces maintenance costs
Reduces tenant complaints
Increases building value
Attracts and retains building occupants
Increases building occupancy

Seamless Transition Process

Preparation and Coordination

Employee Screening, Hiring, and Training

Cleaning Team Orientation

Job Start-Up Assignments

15-Steps of Seamless Process

The Promise “WOW” Effect

Adding Value System

Management System

For more information about our Seamless Transition Process, please contact us at [email protected]!

Our Quality Assurance Process includes:

Inspection System

Work Order Closing System

Communication System

For more information about our Quality Assurance Process, please contact us at [email protected]!

Full Commercial Janitorial Cleaning

Promise TSI is a full-service building maintenance provider offering an array of janitorial services.

Tenant Improvement

With our sister company U Construction, we can assist you in aesthetically transforming your space.

Day Porter Service

Promise TSI will ensure that your building is maintained and well-presented throughout the day.

Hard Floor Maintenance

Promise TSI provides hard floor care maintenance through our expert buffing, scrubbing, stripping, and applying finishes.

Marble Floor Care

Promise will ensure that your marble floors are properly cleaned and maintained to make it look like new.

Carpet Cleaning

Promise TSI crews are trained to remove stains, dirt, and allergens from carpets using high quality chemical and equipment.

Vacancy Cleanup/Maintenance

Promise TSI will clean and maintain your vacancies to give great first impression to your prospective tenant on your next walkthrough.

Post Construction Clean-Up

Promise TSI will ensure the final phase of your project is smooth and efficient. We provide detailed cleaning for projects of any size.

Make Ready Cleaning

Promise TSI provides professional commercial make ready cleaning to clean and prepare the space as pristine and aesthetically pleasing as possible.

Outside Porter Service

Promise TSI will clean and maintain your property's peripherals just as good as the inside.

Window Cleaning

Promise TSI will ensure that your windows are spot and streak free to give your clients and customers an outstanding first impression of your building.